Call Center Full-Time
Bilingual Customer Service Agent
Guatemala City
Job Description
We are looking for passionate bilingual agents to join our customer service team. You will be the first point of contact for clients of leading U.S. companies, providing support in English and Spanish with professionalism and warmth.
Requirements
- Advanced English level (B2+ or higher)
- Excellent verbal and written communication skills
- Previous customer service experience (preferred)
- Availability for rotating shifts
- Basic computer and office tools proficiency
- Proactive attitude and results-oriented mindset
Benefits
- Competitive salary with performance bonuses
- Health and life insurance from day one
- Paid 3-4 week training program
- Clear career path with growth opportunities
- Stable schedules respecting work-life balance
- Modern and collaborative work environment
Interested in this position?
Send your resume and cover letter to our talent team. We will get back to you as soon as possible.